Marketing & Reputation

Birdeye

Be the business customers find and trust first

4.4★

About Birdeye

Birdeye is an all-in-one reputation and customer experience platform that automates review generation, manages listings across 200+ sites, and runs surveys and referral campaigns. It is designed for multi-location businesses that need to dominate local search results and turn happy customers into public advocates.

Key Features

✓Automated review requests via text, email, and in-app
✓Review monitoring across Google, Facebook, Yelp, and 200+ sites
✓Listing management and NAP consistency across directories
✓Webchat-to-text widget for lead capture
✓Customer surveys with Net Promoter Score tracking
✓Referral program management
✓Social media posting and monitoring
✓Competitive benchmarking against local competitors

Best For

→Multi-location home service franchises
→Auto dealerships and repair chains
→Medical and dental practice groups
→Property management companies

Limitations

•High starting price pushes out very small businesses
•Annual contracts are typically required for better pricing
•Feature overlap with Podium — you likely only need one

Birdeye

About Birdeye

Key Features

Best For

Limitations

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Businesses That Use Birdeye

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