Field Service Management

ServiceTitan

The operating system for the trades

4.3★

About ServiceTitan

ServiceTitan is the enterprise-grade platform built for large residential and commercial service companies. It handles dispatching, sales, marketing, and reporting at scale, making it the go-to choice for multi-location HVAC, plumbing, and electrical shops doing $1M+ in revenue.

Key Features

✓Call booking and intelligent dispatching
✓Dynamic pricebook with good-better-best proposals
✓Membership and service agreement management
✓Marketing scorecards with ROI by campaign
✓Technician performance tracking and leaderboards
✓Integrated payment processing in the field
✓Fleet GPS tracking and route optimization
✓Advanced KPI dashboards and financial reporting

Best For

→Large HVAC companies with $1M+ revenue
→Multi-location plumbing operations
→Electrical contractors scaling past 20 techs
→Commercial service enterprises

Limitations

•Expensive — typically $250+/mo per technician, plus onboarding fees
•Long implementation timeline (weeks to months)
•Overkill for solo operators or very small teams