Jobber wins for small teams that need simplicity and fast onboarding. ServiceTitan is the better play once you have 10+ techs and need advanced dispatching, pricebook management, and marketing ROI tracking.
Core $49/mo (1 user), Connect $129/mo (up to 5), Grow $249/mo (up to 15).
Custom pricing only; typically $150-300/mo per technician with 12-month commitment.
Jobber is dramatically cheaper at every team size. ServiceTitan's cost only makes sense when the advanced features generate enough extra revenue to justify 3-5x the software spend.
| Feature | Jobber | ServiceTitan | ✓ |
|---|---|---|---|
| Ease of Use | Clean, intuitive interface that a new hire can learn in an afternoon. | Powerful but complex — expect a multi-week onboarding process with a dedicated rep. | A |
| Pricing / Value | Starts at $49/mo for a single user; scales predictably as you add team members. | Custom pricing only, typically $150-300+/mo per tech with annual contracts. | A |
| Mobile App | Fast, reliable mobile app that works well on spotty cell connections in the field. | Feature-rich mobile app with pricebook access and on-site invoicing, but heavier on battery. | — |
| Customer Support | Responsive chat and phone support with no tier gating — everyone gets the same team. | Dedicated success manager on higher tiers; basic support can be slow to respond. | A |
| Dispatching & Scheduling | Drag-and-drop calendar with GPS tracking and automated route optimization. | Industry-leading dispatch board with real-time tech tracking, capacity planning, and zone-based routing. | B |
| Reporting & Analytics | Solid job costing and revenue reports; enough for most small operators. | Deep analytics including marketing attribution, technician scorecards, and revenue per lead source. | B |
| Integrations | Connects to QuickBooks, Stripe, Mailchimp, and 20+ apps via Zapier. | Native integrations with major suppliers, equipment databases, and financing platforms. | B |
| Pricebook Management | Basic flat-rate pricing support — functional but manual to maintain. | Built-in pricebook with dynamic pricing, good-better-best options presented on the tablet in front of the customer. | B |
Owner-operators and small crews under 10 who want professional job management without enterprise complexity.
Established home service companies with 10+ techs who need advanced dispatching, pricebooks, and marketing ROI tracking.
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